Privacy Policy

Privacy Policy

Information We Collect

We collect information you give us directly, such as your name, phone number, email address, and home address when you request a quote or schedule a service.

We also collect details about your project, like the number of windows, window types, and any measurements you share with us.

When you browse our website, we automatically collect certain technical data, including your IP address, browser type, device information, and pages you visit.

How We Use Information

We use your contact details to respond to your inquiry, schedule a consultation, provide an estimate, and keep you updated about your window installation or replacement project.

Project details help us prepare accurate quotes and order the right materials for your home.

We may also use your information to improve our website, services, and customer experience, and to send you occasional updates or promotions if you opt in.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to remember your preferences and understand how you interact with our site.

Cookies help us analyze site traffic and improve your browsing experience. You can disable cookies in your browser settings, but some parts of the site may not work as well.

Analytics and Third-Party Tools

We use third-party analytics tools, like Google Analytics, to collect anonymous data about site usage. These tools help us see which pages are popular and how visitors find us.

We may also use third-party services for scheduling, customer relationship management, or advertising. These providers have their own privacy policies and only receive the information needed to perform their specific function.

Data Sharing and Disclosure

We do not sell or rent your personal information. We share it only with trusted partners who help us run our business, such as suppliers, scheduling software providers, and payment processors.

We may disclose your information if required by law, to protect our rights, or in connection with a business transfer or merger.

Data Retention

We keep your personal information only as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required by law.

When your information is no longer needed, we securely delete or anonymize it.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These measures include secure servers, encryption, and restricted access to your data.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we work hard to keep your information safe.

User Rights

You have the right to request access to the personal information we hold about you, and to ask for corrections or deletions.

You can also opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please reach out using the contact details below.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

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